eGate is an automated way to get through passport control. The self-use terminals significantly speeds up the processing of arriving travellers by using facial recognition to match the traveller with the image printed in their passport, eliminating the need to come face-to-face with border officials. eGate uses biometrics to match the picture of your face in your ePassport with the picture it takes of you at the gate (Customs NZ). The way eGate technology has allowed passengers to almost completely minimise wait time is incredible. How could I use technology in an urgent care waiting room to minimise wait time of patients?