Week 12: Precedent – Cinapsis

Cinapsis is an innovative integrated communication platform that enables hospitals to provide specialist advice to local GPs to improve care and reduce unnecessary referrals (Cinapsis). Cinapsis SmartReferrals reduces face-to-face appointments by 70% through advice & guidance and Gloucestershire Hospitals NHS trust, in the UK, has reduced unnecessary referrals to A&E by up to 83% since installing Cinapsis. Cinapsis is a digital triage platform that has started helping UK hospitals tackle the consultation backlog that has built up during the COVID-19 pandemic (Ford). This project is interesting and looks at a digital way to provide a shortcut in communication between two groups of people in a healthcare setting. I would love to explore something similar that provides patients with information from their healthcare provider to ease the accessibility of information and reduce waiting time. 

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