Proposal Plan

What to include:

  • Facts why is it a problem?
  • Don’t make a stressful situation more stressful
  • Relevant to all people
  • Perceived Wait Time vs Actual Wait Time
  • Wait Time correlates with Patient Satisfaction
  • Waiting room environment – stressors (colour, light, nature etc.)
  • Triage nurse choices
  • What keeps children entertained
  • Precedents – Starship, Restaurants
  • What am I going to design?

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