Week 3: New Precedents

No surprises COVID has had many impacts on my project but there are multiple positive impacts that I did not expect. I have been able to find a range of precedents that inspire my thinking and idea development as during COVID, the healthcare system and services have been in the spotlight and many have had to redesign the systems in which they work so promote safety.

These are some precedents I have found this week:



Medical Check In

Emergency Q


News article “Touchscreens: a gateway to patient engagement”


Why it matters

“To increase patient engagement, it’s important to connect with patients at key touchpoints prior to their arrival and at the healthcare facility,” explains the company in its eBook. “On the provider’s side, it’s important to implement technology that supports a delivery of care that exceeds customer expectations. From patient registration and nurse stations to medical devices and telehealth, touchscreen solutions streamline administration and enhance the patient experience.”

George Khut – Developing BrightHearts: A Pediatric Biofeedback‐Mediated Relaxation App to Manage Procedural Pain and Anxiety


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