Week 6: What do I want to get out of this?

Aim: To bring reassurance and ease of communication between staff and patient.

Needs to include:

  • Patient knowing about the triage system
  • Patient receiving updates from nurses
  • Proposed spatial design of what waiting room looks like

Touchpoints include:

  • Wall graphic to describe Triage System
  • Interaction with updates for patients
  • Spatial Design – specifics written

SO, in all I could join spatial design and wall graphic into one Handy Guide for healthcare professionals in conjunction with a website that provides information for patients.

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