Aim: To bring reassurance and ease of communication between staff and patient.
Needs to include:
- Patient knowing about the triage system
- Patient receiving updates from nurses
- Proposed spatial design of what waiting room looks like
- Wall graphic to describe Triage System
- Interaction with updates for patients
- Spatial Design – specifics written
SO, in all I could join spatial design and wall graphic into one Handy Guide for healthcare professionals in conjunction with a website that provides information for patients.