Chat with Kerry Ann Lee:
- Don’t get caught up in the technology
- Be deliberate to speak about what my project can and can’t do, who it works for and who it doesn’t, introduce phases for what it could look like
- Empathise, focus on the design of the touchpoints, how they work for the user.
Chat with Ant:
- TEST THE DAMN THING, do the role play you still haven’t done!
- It’s for the people that don’t have their phone on them, not for the people that don’t have a phone at all