Week 11: Exposure updated info



70 words:

Waiting in ignorance creates a feeling of powerlessness, which frequently results in visible irritation and rudeness.

Through human-centered design, Notify facilitates reassurance
in the urgent care waiting room by creating transparency in communication between staff and patients. The system empathises with the user’s worry and resolves their uncertainty by making information accessible such as their estimated wait time and how the urgent care process of triage works.

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